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Store

























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Redeem Code

Get bonus in-game items or a discount


Codes may only be applied once per DomiNations World account.


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FAQ

What is the DomiNations Top Secret Shop?

The DomiNations Top Secret Shop is an official store where you can buy in-game content or redeem promo codes while earning VIP points for your DomiNations account.

How do I connect my existing account if I already play DomiNations on iOS or Android?

  1. Open your DomiNations mobile app
  2. In the mobile app, navigate to: Settings > Manage Account > Log In
  3. Log in to your DomiNations World account
  4. Use the DomiNations base selector at the top of this webpage to change which DomiNations base is currently selected

When will I receive the item after purchase?

Normally the item will be sent as soon as payment is made, but you may also need to restart your client to receive it. If rebooting doesn't work and you do not receive the item 30 minutes after making the purchase, please contact our Customer Support team in-game or email dominationssupport@bighugegames.com

Why buy through the Shop instead of in-game?

Some exclusive deals are only offered in this shop.

Why has my payment failed?

Please make sure you have enough balance or credits to cover your purchase. If you are using a credit/debit card outside the region you’ve selected, it’s likely that your payment failed due to regional requirements. Please make sure your account has been registered for more than 3 days.

How do I contact customer support?

Please reach out any time by hitting the "Player Support" button at the in-game Settings page or email dominationssupport@bighugegames.com

What do I do if I made a purchase for the wrong account?

Please always double-check if the account information provided is correct before completing your purchase. If questions still exist, please do not hesitate to contact our support team at dominationssupport@bighugegames.com

What happens if I have multiple DomiNations accounts linked to my DomiNations World account?

All purchases and promo code redemptions will go towards the currently selected DomiNations account. Use the DomiNations base selector at the top of this page to change which DomiNations base is currently selected.

Why can’t I redeem my promo code?

There could be several reasons:

  1. You have not entered your promo code correctly. The promo code is case sensitive. For example, winter2021 and WINTER2021 are 2 different promo codes.
  2. Your promo code has expired and this promotion is no longer offered.
  3. You have already redeemed this promo code for a DomiNations base connected to your DomiNations World account. Promo codes may only be applied to one connected DomiNations account max.


I just redeemed a promo code, but where are my rewards?

  1. Check your in-game inventory for the DomiNations base you had selected when you redeemed the code. Promo codes rewards are always sent to the base you currently have selected at the top of this webpage.

Don’t have the game? Download it today!